Your Google Profile and Us
Working With Us on Your Google Profile
Google has clear rules for anyone who helps a business with its Business Profile. Here is how we follow them, in plain English.
A Google Business Profile Is Free
Google doesn't charge for a Business Profile, and you can make one yourself. What you pay us for is our time: setting it up with you, filling it in properly, adding your photos and links, and guiding you through Google's check. We tell you this in writing before we start, and our fee is shown on your invoice. Our prices don't change suddenly: they are on our Instant Quote for anyone to see.
You Are the Owner, We Are a Manager
- Your profile is made in your name, with your own Google account, and you are its owner from the start.
- You then add us as a manager. If you already have a profile, you invite us as a manager, never as an owner.
- You decide what access we have, if any. You stay the owner at all times.
- We never ask for your Google password.
Only With Your Go-Ahead
We only work on your profile once you have said yes in writing (for example, accepting our quote) or by doing it yourself, such as adding us as a manager. A yes on the phone isn't enough. We reply to reviews only with your approval of each reply.
Removing Us, Whenever You Like
You can remove us from your profile yourself at any time, in your profile's settings under People and access. If you'd rather we did it, just ask: within 7 working days at the latest, and usually the same day, we remove ourselves and every permission we had, so you have sole control. When a setup finishes, we remove our access anyway, in writing, unless you've chosen a monthly plan.
Google's Own Notice
Google asks everyone who helps businesses with their profiles to share its notice for businesses. Please read it: Working with a third party (Google). We also send it to you by email when you say yes. Google's full rules for helpers like us are in its Business Profile third-party policies.
Checked against Google's pages on 12 November 2026.