Privacy
Privacy Notice
What happens to the details you send us, in plain English.
Who We Are
This website is run by Vardorvis Group Ltd, which trades as SproutWell. We are responsible for any personal details you send through it. SproutWell is a trading name of Vardorvis Group Ltd, registered in England and Wales, company number 17574346. Registered office: Unit 13 Freeland Park, Wareham Road, Poole, BH16 6FA.
For anything about your details, email hello@sproutwell.co.uk.
What We Collect
- When you use the contact form: your name, email address, phone number if you give one, what your enquiry is about and your message.
- When you use See Your Website: the business name, kind of business and town you type in. We keep them with your example, at a private link, so you can come back to it and share it. They aren't linked to your name, email or internet address.
- When you press Send This to Us on an example, or Send Me This Quote: your name, email address, phone number and business name if you give them, your message, and the example's link or the choices and prices in your quote.
- When you use the Free Website Check: the web address you type in and what our check found on that website. We keep them with your report, at a private link, so you can come back to it and share it. They aren't linked to your name, email or internet address. If Google's speed test is used, the web address (never anything about you) is sent to Google to test.
- When you press Send This to Us on a website check report: your name, email address, phone number and business name if you give them, your message, and the report's link and findings.
- When you press Email Me a Copy under a report or an example (optional): your email address, your business name if you give it, and the report's or example's link.
- When you sign up for the weekly email: your email address, your first name if you give it, and when you signed up and confirmed. See The Weekly Email, below.
- When you use Client Login: your email address and the one-time code we email you, and a record of when you signed in.
- When you email us: your email address, your name if it is included, and your message.
- If you become a client: the details needed to quote, invoice and do the work, such as your business's name and billing address, and, for your domain and hosting, the account holder's name, the email address for the IONOS account, a phone number for the setup call and the web addresses you'd like. For your setup, the details that go on your accounts and Google profile: your business name, what you do, opening hours, the areas you cover, your photos and your logo. We never ask for card details or passwords.
- When you use the Google Profile Check: nothing. Your answers are only in the page's own address while you look at the result, and we don't keep them.
Your Accounts and Our Access
You make each social media account, and your Google Business Profile, yourself, in your own name. You then add us as a manager or partner, using each platform's own settings, so we never need your password. While we have that access we can see and change what a manager can on those accounts, and we use it only for the work you've asked for. When we finish, we remove our access and tell you in writing, unless you've chosen a monthly plan; you can also remove us yourself at any time. Each platform (for example Meta, Google, LinkedIn or TikTok) runs its own service under its own privacy notice.
We don't use cookies for this, or any analytics, advertising or tracking tools from other companies, and nothing on this site loads from other companies' websites. We keep a simple count of visits to each page each day, and of how often things like the examples are used, with nothing that could identify you: no cookies, no internet addresses and no device details. Only we see the counts, and they're deleted after about a year.
Why We Use It
- To reply to your enquiry and, if you ask, to give you a quote. The law allows this because you asked us to, as a step before any agreement (UK GDPR, Article 6(1)(b)).
- To make and show your See Your Website example, because you asked us to (UK GDPR, Article 6(1)(b)). The instant quote is worked out as you go and nothing is kept unless you send it to us.
- To run your Free Website Check and show you the report, because you asked us to (UK GDPR, Article 6(1)(b)). The check reads only public pages of the website you type in, and never a site that asks robots not to read it.
- To do the work, invoice for it and keep business records, because that is needed for our agreement and for tax law.
- To email you the copy you asked for with Email Me a Copy (UK GDPR, Article 6(1)(b)), and, only if your business is a limited company or LLP, one follow-up (our legitimate interest in finding business clients, Article 6(1)(f)): see Free Tools, below.
- To send the weekly email you signed up for, because you agreed to it (UK GDPR, Article 6(1)(a)). You can take that back at any time with the link in every email.
- To keep the site safe from spam, which is in both our interests (UK GDPR, Article 6(1)(f)).
We never sell your details or use them for advertising, and we never add you to a mailing list or newsletter without asking. We do sometimes send a one-to-one email to a business we'd like to work with: see When We Contact You First, below.
Where It Is Kept
Messages from the contact form, examples you send to us and quotes you ask us to send go straight into our own private customer system, and emails go to our business mailbox. See Your Website examples are kept in a private folder on the same web hosting, which can't be reached from the internet except through the example's own link. Website Check reports are kept the same way, each at its own link. Both run on our web hosting with IONOS, which looks after the servers for us under a data processing agreement. Only we can sign in to them.
To stop spam, the site keeps a scrambled code made from your internet connection's address for one hour after you send a form, make an example or run a website check. It can't be turned back into the address. Our web host also keeps short technical logs, such as internet addresses, to keep the site secure.
How Long We Keep It
- See Your Website examples: 30 days after they're made, then deleted automatically. Anyone with the link can see an example until then, so only share it with people you choose.
- Examples and quotes you send to us: treated as enquiries (below). The example's own link still stops working after its 30 days.
- Free Website Check reports: 30 days after the check, then deleted automatically. Reports you send to us are treated as enquiries (below).
- The scrambled spam-check code: one hour.
- Enquiries that don't lead to work: up to 2 years after we were last in touch, then deleted.
- Client records, quotes and invoices: for as long as tax and accounting law requires.
Cookies and Your Browser
This site doesn't set cookies for visitors. It saves one small note in your browser so the opening animation only plays on your first visit. The note holds no personal details, and you can clear it at any time by clearing your browser's site data.
Free Tools: Email Me a Copy
The Free Website Check and See Your Website never need an email address. If you choose to press Email Me a Copy, we email you the link. If your business is a limited company or LLP (we check Companies House), we may also send one short follow-up about 5 working days later, from SproutWell only, and nothing more. We never send a follow-up to sole traders or partnerships. Reply "stop" or use the link in the email and we stop straight away, for all of our businesses. A copy you asked for is kept like an enquiry (above).
The Weekly Email
If you sign up on our News pages, your address goes to our own private customer system, which emails you a link to confirm. Nobody is added until they press Confirm, so nobody can sign you up without you knowing. Then we send our new articles, once a week at most, from SproutWell only. We never track whether an email is opened or a link is clicked.
- To stop: use the link in any of the emails, or your email program's own Unsubscribe button, or write to hello@sproutwell.co.uk. We stop straight away.
- Where it's kept: in the same private customer system as our enquiries, on our web hosting with IONOS. The emails are sent from a business mailbox with Zoho Mail or Google Workspace, which look after it for us under data processing terms. Where any of this happens outside the UK, it's covered by the safeguards UK law requires.
- How long: while you're on the list. A sign-up nobody confirms is deleted about a month later. If you stop, we keep only your email address, marked as stopped, so you're never sent another by mistake; ask and we'll delete that too.
- We use your address for nothing else, and never share or sell it.
When We Contact You First
Sometimes we email a business we'd like to work with before it has contacted us. We only email limited companies, LLPs and incorporated charities, at the business email address they publish on their own website (or, for a charity, on the Charity Commission register). We do this under our legitimate interest in finding business clients (UK GDPR, Article 6(1)(f)).
- What we keep: the business email address (sometimes it has a person's name in it), where and when we found it, the company's public details from Companies House (and for some, the CQC or food hygiene register, or the Charity Commission), and a few facts about its public website.
- How we choose: we put companies in order with a score made from their kind of business, their website and those registers. The score only sets the order we look at them in; it never makes a decision about anyone.
- How often: each of our businesses emails you at most once, with at most one follow-up, and no more than two of our businesses will contact you in any 12 months. We never track whether an email is opened or a link is clicked.
- Where it's kept: in the same private customer system as our enquiries, on our web hosting with IONOS. The emails are sent from, and replies kept in, a business mailbox with Zoho Mail or Google Workspace, which look after them for us under data processing terms. Where any of this happens outside the UK, it's covered by the safeguards UK law requires.
- How long: 12 months, then deleted. If you reply, we keep the conversation as we would any enquiry, and we won't email you out of the blue again.
To stop us: reply "stop", use the link in the email, or write to hello@sproutwell.co.uk. We stop straight away, for all of our businesses, and keep only what we need to make sure we never contact you again.
Your Rights
You can ask us for a copy of the details we hold about you, ask us to correct or delete them, ask us to limit how we use them, or object to how we use them. You can object to us contacting you about our services at any time, and we'll stop straight away. Email hello@sproutwell.co.uk and we'll reply within one month.
If you're unhappy with how we've handled your details, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint.
Last updated 12 November 2026.